Its recommendation engine still needs regular maintenance. An average User Experience goes like this:
- Swell plays hourly NPR news update
- Swell plays a few more NPR clips
- Swell plays a Wall Street Journal business update, or at least all of its ads
- User skips to next item in playlist out of irritation
- Swell plays another NPR clip
- Swell plays a set of Comedy Central standup clips
The issue is transitions. It wouldn't hurt for the app to announce the next item in the list so I'm not left wondering why Paul F. Tompkins is on Morning Edition. I mean, the guy loves NPR so it's not too far-fetched.
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